3328144 - Even though my users are assigned workflow licenses, some are not appearing as users in Process Governance application.

Even though my users are assigned workflow licenses, some are not appearing as users in Process Governance application.

SAP Signavio Process Governance 3.0

1. Open Process Governance
2. Select the Processes tab
3. Create a new process.
4. Add a user task element.
5. When trying to assign it too a specific user, see their user is not an option in the dropdown.

You are not seeing all users in the Process Governance application as all users are not synced between Signavio Process Manager and Process Governance.

Please sync your users by navigating to Explorer -> Setup> Manage approval workflows, and then press the button to 'Synchronize users now'.

For more information on synchronizing users across SPM and PG, please read the following excerpt from our user guide: https://documentation.signavio.com/suite/en-us/Content/process-manager/userguide/workspace-admin/manage-approval-workflows.htm?

KBA , BPI-SIG-PG-AM , Access Management for SAP Signavio Process Governance , Problem