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3328279 - Error during first login with Facebook on mobile devices (Android and iOS)


When using Facebook as a sign-in method for the first time, the authentication will fail and the login flow will not be completed, redirecting the user back to the login screen



  • SAP Customer Data Cloud
  • Customer Identity
  • Web SDK
  • Social Login


SAP Customer Data Cloud all versions


Registration-as-a-Service (RaaS), Profile Management, IDS, Gigya, REST API, facebook, popup, mobile, ios, android , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem

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