SAP Knowledge Base Article - Preview

3328279 - Error during first login with Facebook on mobile devices (Android and iOS)

Symptom

When using Facebook as a sign-in method for the first time, the authentication will fail and the login flow will not be completed, redirecting the user back to the login screen


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Environment

  • SAP Customer Data Cloud
  • Customer Identity
  • Web SDK
  • Social Login

Product

SAP Customer Data Cloud all versions

Keywords

Registration-as-a-Service (RaaS), Profile Management, IDS, Gigya, REST API, facebook, popup, mobile, ios, android, error 500002 , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem

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