Symptom
Employees not belonging to "admingroup" get "Could not execute search" when clicking "Catalog->Products" in Backoffice.
While admin user doesn't have this issue.
In Kibana, below error log shows:
"level": "ERROR",
"loggerName": "com.hybris.backoffice.solrsearch.dataaccess.facades.BackofficeSolrFieldSearchFacadeStrategy",
"message": "Facet search has failed",
"thrown":
{
"commonElementCount": 0,
"localizedMessage": "Facet search config not found: facetSearchConfig=Solr Config for Backoffice",
"message": "Facet search config not found: facetSearchConfig=Solr Config for Backoffice",
"name": "de.hybris.platform.solrfacetsearch.search.FacetSearchException",
"cause":
{
"commonElementCount": 206,
"localizedMessage": "Facet search config not found: facetSearchConfig=Solr Config for Backoffice",
"message": "Facet search config not found: facetSearchConfig=Solr Config for Backoffice",
"name": "de.hybris.platform.solrfacetsearch.solr.exceptions.SolrServiceException",
"cause":
{
"commonElementCount": 206,
"localizedMessage": "Solr facet search configuration not found: {name=Solr Config for Backoffice}",
"message": "Solr facet search configuration not found: {name=Solr Config for Backoffice}",
"name": "de.hybris.platform.servicelayer.exceptions.UnknownIdentifierException",
"extendedStackTrace":
[
{
"class": "de.hybris.platform.servicelayer.util.ServicesUtil",
"method": "validateSingleResultWithType",
"file": "ServicesUtil.java",
"line": 68,
"exact": false,
"location": "coreserver.jar",
"version": "?"
},
{
"class": "de.hybris.platform.servicelayer.util.ServicesUtil",
"method": "validateIfSingleResult",
"file": "ServicesUtil.java",
"line": 34,
"exact": false,
"location": "coreserver.jar",
"version": "?"
},
{
"class": "de.hybris.platform.solrfacetsearch.daos.impl.DefaultSolrFacetSearchConfigDao",
"method": "findFacetSearchConfigByName",
"file": "DefaultSolrFacetSearchConfigDao.java",
"line": 55,
"exact": false,
"location": "solrfacetsearchserver.jar",
"version": "?"
},
{
"class": "de.hybris.platform.solrfacetsearch.solr.impl.DefaultSolrIndexService",
"method": "findFacetSearchConfig",
"file": "DefaultSolrIndexService.java",
"line": 223,
"exact": false,
"location": "solrfacetsearchserver.jar",
"version": "?"
},
{
"class": "de.hybris.platform.solrfacetsearch.solr.impl.DefaultSolrIndexService",
"method": "getActiveIndex",
"file": "DefaultSolrIndexService.java",
"line": 206,
"exact": false,
"location": "solrfacetsearchserver.jar",
"version": "?"
},
{
"class": "de.hybris.platform.solrfacetsearch.search.impl.DefaultFacetSearchStrategy",
"method": "search",
"file": "DefaultFacetSearchStrategy.java",
"line": 137,
"exact": false,
"location": "solrfacetsearchserver.jar",
"version": "?"
}
]
}
...
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Environment
SAP Commerce Cloud
Product
Keywords
KBA , CEC-SCC-CDM-BO-SRC , Search , Problem
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