3328592 - Cannot add URL in Event Connector of Intelligent Services Center(ISC)

System alerts "Please enter a vaild URL." when user wants to add URL  with *.cloud suffix domain in Event Connector of Intelligent Services Center.

SAP SuccessFactors HXM Core 

SAP SuccessFactors HXM Suit

1. Search Intelligent Services Center(ISC) in search bar;
2.  You can choose any event, which can use Event Connector;
3.  Click "Custom Activities : Event Connector". Then select "Connector : New Event Connector". In EndPoint URL field, when user enters https://abc.abc.cloud/xxx/xxx  or https://abc.abc.cloud, page alerts that "Please enter a vaild URL".

Please refer to below screenshots.

Figure 1

Figure 2

Endpoint URL only supports com | edu | gov | int | mil | net | org | biz | arpa | info | name | pro | aero | coop | museum suffix domain, region suffix domain(like *.sg, *.jp, *.cn) and using IP address without domain.

Use IP address instead of domain. Please note that if user sets SSL or other authentication with domain which endpoint url cannot support, please reset it with IP address. SF side will reject the information from third server because of different URL.

Intelligent Services Center, ISC, Event Connector, Endpoint URL, Enter a vaild URL , KBA , LOD-SF-PLT-ISC , Intelligent Services , Problem