Symptom
In Archive Center, when configured to use OpenText Directory Services, you get the Error "NoClassDefFoundError: Could not initialize class java.util.zip.Deflater" in otds.log, after you update the JDK version to OpenJDK 11.0.7 or 11.0.8.
This issue occurs in (but may not be limited to):
- SAP Archiving and Document Access by OpenText 20.2
The stacktrace in otds.log:
2020-05-29 11:34:03.612|ERROR |[https-jsse-nio-443-exec-21]|AuthenticationServiceAPI||Error sending login event for user otadmin@otds.admin java.lang.NoClassDefFoundError: Could not initialize class java.util.zip.Deflater at com.opentext.otds.common.utils.CompressionUtils.compress(CompressionUtils.java:12) ~[otds-ds-common.jar:20.2.2] at com.opentext.otds.as.OtdsSSOTicketImpl.encrypt(OtdsSSOTicketImpl.java:42) ~[otds-as-as.jar:20.2.2] at com.opentext.otds.as.OtdsSSOTicketImpl.<init>(OtdsSSOTicketImpl.java:63) ~[otds-as-as.jar:20.2.2] at com.opentext.otds.as.drivers.http.OTDSSessionCookieHandler.newSSOTicket(OTDSSessionCookieHandler.java:350) ~[otds-as-as.jar:20.2.2] [...]
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Environment
SAP Archiving and Document Access by OpenText 20.2
Product
SAP Archiving and Document Access 16.2.10 by OpenText ; SAP Archiving and Document Access 20.4 by OpenText ; SAP Archiving and Document Access 21.4 by OpenText ; SAP Archiving and Document Access 22.4 by OpenText
Keywords
KBA , XX-PART-OPT-ARC , SAP Archiving by OpenText , Problem
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