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3328876 - CTE - Detokenization process in system A works, while detokenizing the same token at system B fails HTTP 500

Symptom

You are trying to detokenize the credit card token, of an expense report that was originally imported at system A in system B, even if both systems are connected to the same Concur entity.

When you use test report CTE_FIN_GET_CCARD_NR, you get an HTTP error 500 "Internal Server Error":

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"


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Environment

  • SAP ERP 6.0
  • SAP S/4HANA OnPrem

Product

SAP ERP 6.0 ; SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022

Keywords

Detokenization, ICS, Generate Certificates, CTE_SETUP, Concur, credit card, token, /detokenizer/v4/company/, detokenizer, API, credit card, cardAccountID. , KBA , BNS-CON-SE-ERP-FIN , Concur ERP Financial Integration , How To

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