Symptom
Customer set a billing block in Credit Memo Request, but the credit memo still being posted.
Environment
SAP S/4HANA Cloud
Cause
There is no block reason set for the billing type.
Resolution
To avoid such behavior, please check if there is a block reason maintained for your document type at SSCUIs/Central Business Configuration:
- Define Blocking Reasons for Billing
- Assign Blocking Reasons to Billing Types
Keywords
credit memo, block reasons, define Blocking Reasons for Billing , assign Blocking Reasons to Billing Types. , KBA , SD-BIL-2CL , Billing (Public Cloud) , SD-BIL-IV , Processing Billing Documents , SD-BIL-IV-IF , External Billing , SD-BIL-IV-IF-2CL , External Billing (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public