SAP Knowledge Base Article - Public

3328985 - Price logic for Return orders created in Manage customer returns app - S/4HANA Cloud

Symptom

In return order with item category RENV, the pricing does not inherit from the Standard Order. 

Environment

SAP S/4HANA Cloud 

Cause

Copying Control is missing in S/4HANA Cloud. 

Resolution

The scenario - OR (standard order) to CBAR (standard return) with item category RENV - is not available in copying control for Sales document to Sales document. All the predelivery copying control settings are set according to SAP Best Practices and in Public Cloud is not possible to add new copying controls. 

See Also

3269803 - Unable to add new Copying Control for Sales and Billing Documents - SAP S/4HANA Cloud

Keywords

copying control, RENV, item category, CBAR, OR, sales document, return order, standard order. , KBA , SD-BF-PR-2CL , Pricing (Public Cloud) , SD-BF-PR , Pricing , Problem

Product

SAP S/4HANA Cloud all versions