SAP Knowledge Base Article - Public

3329464 - Employee Central Scheduled Jobs Fail with Error: job failed because it exceeded the daily scheduling threshold for execution

Symptom

Employee Central Scheduled Jobs configured in either Admin Center > Schedule Job Manager or Provisioning fail with error:

job failed because it exceeded the daily scheduling threshold for execution

Example full text: 
The EC Alerts and Notifications job failed because it exceeded the daily scheduling threshold for execution. For more details on the threshold value, 

Environment

SAP SuccessFactors Employee Central

Cause

With the 1H 2023 Release a series of Employee Central jobs were enhanced to include job execution guardrails. 

This was documented in the following What's New View page:
ECT-207756: More Employee Central Jobs on Job Scheduler in Scheduled Job Manager

This enhancement is part of an ongoing effort to make Scheduled Job Manager the central self-service tool for managing and monitoring scheduled jobs. These job execution guardrails are part of these efforts, to ensure the jobs can be used in the self-service tool in a supported and controlled manner. 

For a full list of Jobs which now have guardrails outside of Employee Central, please review the following section of the guide: 
Managing Scheduled Jobs: Notes on Some Common Job Types

Resolution

If a job fails due to this job execution guardrails, it is recommended to review the configuration of the job and adjust the recurrence to ensure it complies with the job execution guardrails detail in the WNV: ECT-207756: More Employee Central Jobs on Job Scheduler in Scheduled Job Manager

To do this please ensure you have the required permission to access Scheduled Job Manager from the Admin Center.

This requires you have the permission:

  • Administrator > Admin Center Permissions >  Monitor Scheduled Jobs
  • Administrator > Admin Center Permissions > Manage Scheduled Jobs

Different job types might have additional module-specific permission controls. Check module guides to know all the details, please review the links with the "Related Information" of the WNV page for links to each of these relevant jobs: ECT-207756: More Employee Central Jobs on Job Scheduler in Scheduled Job Manager

Steps to change the recurrence of a job:

  1. Ensure you have the required permission detailed above 
  2. Navigate to Scheduled Job Manager
  3. Select "Job Scheduler" Tab 
  4. Filter for the desired Job Type
  5. For the desired job select Actions> Cancel 
  6. Once the job is cancelled select Actions> Edit 
  7. Adjust the recurrence to comply with the job execution guardrails
  8. Ensure all required fields are filled out 
  9. Submit

FAQ: 

Q:Can all jobs be managed from Admin Center > Schedule Job Manager?
A: Not all job types are available in Scheduled Job Manager. To view a list of job types that support monitoring, go to the Job Monitor tab and open the Job Type menu. Job types that aren't available in Scheduled Job Manager can still be managed in Provisioning. These job execution guardrails have only been introduced for jobs that are available Admin Center > Schedule Job Manager.

Q:If we manually trigger one of these jobs from Provisioning, will that run be counted in the job execution guardrails?
A: Yes, These jobs except for the Sync HRIS Data and Sync HRIS Data for Specific Users jobs can run in both the Admin Center and Provisioning, and the execution limits don't consider which tool is used to schedule the job.

See Also

Keywords

ECT-207756, More Employee Central Jobs on Job Scheduler in Scheduled Job Manager, 1H 2023, Sync HRIS Data for Specific Users,Business Configuration Audit Job, Initialize migration of picklist fields payscale area and types to mdf objects, Workflow Auto Escalation, Workflow Action Reminder, HRIS PayComponentGroup Sums Sync, EC Alerts and Notifications , KBA , LOD-SF-EC-ADM , Admin Tools (EC Core only) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions