SAP Knowledge Base Article - Public

3329969 - Offer Approval - "Alert Changes saved. Some fields require additional attention." without specific error detail - Recruiting Management

Symptom

  • Receiving an Alert when submitting or saving an offer approval but there is no specific message indicating which field(s) caused the alert.
  • Error message: "Alert Changes saved. Some fields require additional attention."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Click Take Action > Offer > Offer Approval
  2. Select a template and fill in all fields
  3. Try to save or submit the offer approval
  4. It shows "Alert Changes saved. Some fields require additional attention."

Cause

A mandatory field (derived field) in the Offer Detail Template does not exist in the source Job Requisition Template or Job Application Template.

Resolution

Please remove the invalid field from the Offer Detail Template.

How to find out which field is causing the error

The field does not appear on the page since it does not exist. You can use the tool "Manage Templates" from Admin Center to review derived fields(*) that are Required in the Offer Detail Template and check which field is not showing up on the page.

*A derived field is from the Job Requisition template or the Job Application template. It has the header as: 

  • Job Requisition Standard Field
  • Job Requisition Custom Field
  • Job Application Standard Field
  • Job Application Custom Field

       

As a Partner, you can go to Provisioning to review the template by the following steps.

  1. Go to Provisioning > Import/Update/Export Offer Detail Template
  2. Click the button "Validate against other Templates" against each template
  3. Click "Show Results" to review warnings
    Sample warning: "Field Missing: The field "<FieldID>", defined in the Offer Detail Template is missing in Job Req Template"

If you are a customer and you need further assistance, please raise a support ticket to SuccessFactors Recruiting (Component: LOD-SF-RCM-CAO).

Keywords

RCM, offer approval, offer detail, error, template, field missing, mandatory, required , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting all versions