3329971 - Invoicing Status in Contract Remains Finished

You have created a Customer Contract with invoice schedule and when invoicing partial quantity, the system Finished the Invoicing Status of the item invoiced.

SAP Business ByDesign

1. Go to the Sales Orders work center.
2. Select the Contracts view.
3. Search for ID ABC (ABC represents the ID of the Customer Contract).
4. Click Edit.
5. Navigate to the Items tab.
6. Invoicing status is Finished.

In order to perform the Revoking action, the item needs to meet the following criteria:

• Item type as fixed price, fixed price without actuals or expense fixed price without actuals
• Invoicing status as Finished
• Associated with invoice schedule

This is the system expected behavior.

If the item meets the above criteria, please perform the following:

1. Go to the Sales Orders work center.
2. Select the Contracts view.
3. Search for ID ABC (ABC represents the ID of the Customer Contract).
4. Click Edit.
5. Navigate to the Items tab.
6. Select item 10.
7. Click Revoke.
8. Select Invoicing.

Invoice status changes back to In Process and system permits to add an extra date to the Schedule.

Contract, Customer, Revoke, Invoice, Status, Finished, Schedule , KBA , AP-CCP-CC , Customer Contract , How To