Symptom
A new custom field is added in Manage Business Configuration< personalInfo, and permissions are granted to admin users. However, when the admin users try to view People Profile Page, the new field is not shown up.
Environment
SAP SuccessFactors Employee Central
- Manage Business Configuration
Cause
The new field is not added or enabled in Person Type.
Resolution
- Go to Manage Business Configuration
- Click the left triangle of personalInfo to expand it
- Click personalInfo_employee to add the new field, the identifier should be the same as the one used in personalInfo
- Save changes
Please enable the same in personalInfo_onboardee if the new field does not show up in onboardee profile page as well.
This resolution also applies for other hris-elements who can configure person type and country-specific fields, such as jobInfo, compInfo, employmentInfo, emailInfo etc.
Keywords
compInfo, emailInfo, emergencyContactPrimary, employmentInfo, globalInfo, homeAddress, jobInfo, nationalIdCard, personInfo, personRelationshipInfo, phoneInfo, workPermitInfo, country-specific, person type, employee, onboardee , KBA , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , How To