3330068 - New added field could not be found in People profile page even though permissions are well granted

A new custom field is added in Manage Business Configuration< personalInfo, and permissions are granted to admin users. However, when the admin users try to view People Profile Page, the new field is not shown up. 

SAP SuccessFactors Employee Central

• Manage Business Configuration

The new field is not added or enabled in Person Type.    

1. Go to Manage Business Configuration
2. Click the left triangle of personalInfo to expand it
3. Click personalInfo_employee to add the new field, the identifier should be the same as the one used in personalInfo
4. Save changes

Please enable the same in personalInfo_onboardee if the new field does not show up in onboardee profile page as well.

This resolution also applies for other hris-elements who can configure person type and country-specific fields, such as jobInfo, compInfo, employmentInfo, emailInfo etc.

compInfo, emailInfo, emergencyContactPrimary, employmentInfo, globalInfo, homeAddress, jobInfo, nationalIdCard, personInfo, personRelationshipInfo, phoneInfo, workPermitInfo, country-specific, person type, employee, onboardee , KBA , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , How To