3330109 - Where can I find more information when I see an issue in SAP Analytics Cloud (SAC)

You experience an error or issue in SAP Analytics Cloud (SAC). You would like to know where you can check to find more information about this error or issue.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP Analytics Cloud 

General tips:

• System -> Monitor -> Trace
• web browser -> Developer tools (F12) -> Console tab and Network tab
• SAP Analytics Cloud Help

Note: The Correlation ID is saved with error logs, but it isn't a code that corresponds to a specific error. Instead, it's a unique identifier generated by the system to help SAP trace what the system was doing when the error occurred.

Additional tips for table issues:

• show Table Title, Subtitle, Table Details from the table menu and see if there is any error/warning. see https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/54ddec5623be41cfa576978a11a99ba4.html
• enable the option Reasons for Unplannable Data and select the problem cell
• enable the Formula Bar from the Tools menu and select the problem cell
  

Additional tips for the disabled (greyed out) options:

• hover your mouse over the disabled option to see the tooltip

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