SAP Knowledge Base Article - Public

3330311 - Using special characters for solution design

Symptom

All special characters except Dot (.)  and Underscore (_)  are not considered in Solution Design. 

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Create a quote;
  2. Go to tab solution design;
  3. Select section builder;
  4. Add a section;
  5. Use special characters for section label;
  6. You will get the error message "Section name can't contain any special character except the underscore (_)".

Cause

Only Dot (.) and underscore (_) are allowed special characters. This change is introduced in CPQ-2302.

Resolution

This is expected behavior of the application, nonetheless, if you require additional special characters, please submit a case with SAP CPQ Support Team for further analysis whether it could be included or not.

Keywords

CPQ, Solution Design, Special Character , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ 2023