Symptom
The user is logged out when navigating through the storefront or not able to login with the error below.
| {"instant":{"epochSecond":1683079584,"nanoOfSecond":388742726},"thread":"hybrisHTTP34","level":"INFO","loggerName":"de.hybris.platform.webservicescommons.oauth2.token.provider.HybrisOAuthTokenStore","message":"Failed to find access token for token **********","endOfBatch":false,"loggerFqcn":"org.apache.log4j.Category","contextMap":{"RemoteAddr":"[IP] ","Tenant":""},"threadId":203,"threadPriority":5,"origin":"PLATFORM"} |
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Environment
SAP Commerce Cloud
Product
SAP Commerce Cloud 2211
Keywords
sso, oauth, refresh token, access denied, unauthorized , KBA , CEC-SCC-PLA-PL , Platform , How To
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