SAP Knowledge Base Article - Preview

3330551 - When user OAuth token will be removed from SAP Commerce Cloud?

Symptom

User is logged out when navigating through storefront or not able to login with the error below.

{"instant":{"epochSecond":1683079584,"nanoOfSecond":388742726},"thread":"hybrisHTTP34","level":"INFO","loggerName":"de.hybris.platform.webservicescommons.oauth2.token.provider.HybrisOAuthTokenStore","message":"Failed to find access token for token **********","endOfBatch":false,"loggerFqcn":"org.apache.log4j.Category","contextMap":{"RemoteAddr":"[IP] ","Tenant":""},"threadId":203,"threadPriority":5,"origin":"PLATFORM"}


Read more...

Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud 2211

Keywords

sso, oauth, refresh token, access denied, unauthorized , KBA , CEC-SCC-PLA-PL , Platform , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.