Symptom
- When viewing the story the input controls, measure based input controls, and dimension based input controls are all empty on all pages
- When entering ‘Edit’ mode, re-saving the story, and re-entering 'View' mode - input controls appear
- After leaving the story and re-entering it the input controls, measure based input controls, and dimension based input controls are all empty on all pages again
- Only occurs for Optimized Design Experience; no issue with classical
Environment
- SAP Analytics Cloud 2023.2.17
- S4 HANA
Reproducing the Issue
- View story with Optimized Design Experience (ODE)
- Observe that input controls are missing/not loading
- Enter 'Edit' mode
- Re-save story
- Re-enter 'View' mode
- Observe input controls are now visible
- Exit story
- Re-enter story
- Observe missing input controls
Cause
- Browser was set to a zoom level different than 100%.
- As per the SAP Analytics Cloud documentation, 100% zoom level is required to view and design stories.
- For reference, see the SAP Analytics Cloud System Requirements and Technical Prerequisites
Resolution
- Set the browser zoom level at 100%
Keywords
SAC, Error, Issue, Data, Unable, Loading, Design, Display, Incorrect, Import, Story, Dimension, Measure , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud 1.0