SAP Knowledge Base Article - Public

3330556 - Input Controls Missing for Optimized View Mode in SAP Analytics Cloud (SAC)

Symptom

  • When viewing the story the input controls, measure based input controls, and dimension based input controls are all empty on all pages
  • When entering ‘Edit’ mode, re-saving the story, and re-entering 'View' mode - input controls appear
  • After leaving the story and re-entering it the input controls, measure based input controls, and dimension based input controls are all empty on all pages again
  • Only occurs for Optimized Design Experience; no issue with classical

Environment

  • SAP Analytics Cloud 2023.2.17 
  • S4 HANA

Reproducing the Issue

  1. View story with Optimized Design Experience (ODE)
  2. Observe that input controls are missing/not loading
  3. Enter 'Edit' mode
  4. Re-save story
  5. Re-enter 'View' mode
  6. Observe input controls are now visible
  7. Exit story
  8. Re-enter story
  9. Observe missing input controls 

Cause

Resolution

  • Set the browser zoom level at 100%

Keywords

SAC, Error, Issue, Data, Unable, Loading, Design, Display, Incorrect, Import, Story, Dimension, Measure , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0