3330614 - I no longer receive a work item to approve the supplier after I click onboard from the supplier questionnaire

• We use the Supplier Questionnaire form to evaluate suppliers. When I click Actions > Onboard from the Supplier Qualification Form, I usually receive a work item to approve the supplier account. But, I no longer receive an item
• I do not get a notification to approve supplier and there is no action to approve supplier
• Why don't I receive a work item to approve a supplier after I onboard them?

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