3330820 - Archiving and Document Access for SAP Solutions - Imaging Web Viewer - Image is not displayed with integrated VIM Fiori Apps

In Imaging Web Viewer, when attempting to view images embedded in Fiori an exception occurs. 

Failed to render the document.

Possible reasons include:

1) AL request sec-key might have expired

2) User session might have expired

Please check the log messages for more information.

Sample log snip from WebViewer.log. Showing that the cookie was modified from the original session token and the data is converted to ASCII.

2022-04-05 23:11:12,635 INFO [https-jsse-nio-8443-exec-1] com.opentext.docviewer.util.SessionVerifier - Verify Session : true
2022-04-05 23:11:12,635 FATAL [https-jsse-nio-8443-exec-1] com.opentext.docviewer.util.SessionVerifier - DocHash references different session that current one. Possible reasons:
2022-04-05 23:11:12,635 FATAL [https-jsse-nio-8443-exec-1] com.opentext.docviewer.util.SessionVerifier - -Clustered environment without sticky sessions
2022-04-05 23:11:12,635 FATAL [https-jsse-nio-8443-exec-1] com.opentext.docviewer.util.SessionVerifier - -Use of a bookmark
2022-04-05 23:11:12,635 FATAL [https-jsse-nio-8443-exec-1] com.opentext.docviewer.util.SessionVerifier - -Session expired
2022-04-05 23:11:12,635 FATAL [https-jsse-nio-8443-exec-1] com.opentext.docviewer.util.SessionVerifier - Current session token : verifyC870464B6E990F39672D07DCCAF750FC_create1649218272624_port8443_addr<IPADDRESS>
2022-04-05 23:11:12,635 FATAL [https-jsse-nio-8443-exec-1] com.opentext.docviewer.util.SessionVerifier - session token of request: verifyB5E197CFBD486C5615FA353570C00F30095create1649218271754095port8443095addr<IPADDRESSASCII>
<<<

Read more...

• Archiving and Document Access for SAP Solutions 10.5 SP1

• Archiving and Document Access for SAP Solutions  20.2

• Archiving and Document Access for SAP Solutions  20.4

• Archiving and Document Access for SAP Solutions 16.2

• Archiving and Document Access for SAP Solutions  21.4

• Archiving and Document Access for SAP Solutions 22.2

• Archiving and Document Access for SAP Solutions  23.1

• Archiving and Document Access for SAP Solutions  22.3

• Archiving and Document Access for SAP Solutions  22.4

• Archiving and Document Access for SAP Solutions 16

• Archiving and Document Access for SAP Solutions  10.5.0

• Archiving and Document Access for SAP Solutions 21.2

SAP Archiving and Document Access 16.2.10 by OpenText ; SAP Archiving and Document Access 20.4 by OpenText ; SAP Archiving and Document Access 21.4 by OpenText ; SAP Archiving and Document Access 22.4 by OpenText

KBA , XX-PART-OPT-ARC , SAP Archiving by OpenText , Problem