3330863 - Archiving and Document Access for SAP Solutions - Unable to view documents in Web Viewer v21.4.

When attempting to view a document in Web Viewer 21.4 via SAP. The document is not displayed. The following log snip will be observed.

2023-01-13 10:28:57,145 DEBUG [http-nio-8080-exec-5] com.opentext.docviewer.config.Config Config.getStringValue(verify_sessions): "true"
2023-01-13 10:28:57,146 DEBUG [http-nio-8080-exec-5] com.opentext.docviewer.config.Config Config.getStringValue(verify_sessions): "true"
2023-01-13 10:28:57,146 DEBUG [http-nio-8080-exec-5] com.opentext.docviewer.config.Config Config.getStringValue(verify_sessions): "true"
2023-01-13 10:28:57,146 DEBUG [http-nio-8080-exec-5] com.opentext.docviewer.ui.model.dialog.FileOperationBean com.opentext.docviewer.ui.model.dialog.FileOperationBean@1529ef3f get original size false
2023-01-13 10:28:57,146 INFO [http-nio-8080-exec-5] com.opentext.docviewer.ui.component.document.UIDocument ****** DPI_PROPERTY=96 -> 96
2023-01-13 10:28:57,147 ERROR [http-nio-8080-exec-5] com.opentext.docviewer.ui.component.document.DocumentRenderer Error document rendering failed : java.lang.IllegalArgumentException: Width (0) and height (0) cannot be <= 0
2023-01-13 10:28:57,147 DEBUG [http-nio-8080-exec-5] com.opentext.docviewer.config.Config Config.getStringValue(verify_sessions): "true"
2023-01-13 10:28:57,147 ERROR [http-nio-8080-exec-5] com.opentext.docviewer.ui.component.document.DocumentRenderer Failed to render document 'null': Image rendering failed
2023-01-13 10:28:57,147 DEBUG [http-nio-8080-exec-5] com.opentext.docviewer.ui.component.document.DocumentRenderer Render error:
com.opentext.docviewer.api.exception.DocumentViewerException: Image rendering failed
 at com.opentext.docviewer.ui.component.document.DocumentRenderer.render(DocumentRenderer.java:315) [WebViewer.jar:?]
 at com.opentext.docviewer.ui.component.document.DocumentRenderer.encodeBegin(DocumentRenderer.java:103) [WebViewer.jar:?]

KBA , XX-PART-OPT-ARC , SAP Archiving by OpenText , Problem