SAP Knowledge Base Article - Public

3330916 - CPQ SSO Link is going to Classic page or Login page

Symptom

The CPQ SSO link is landing on the login page, instead of getting into CPQ. 

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. enter in URL: https://domainName.cpq.cloud.sap/fed/domainName.login.aspx
  2. Login page will show up.

Cause

The URL used is incorrect. Added Login.aspx at the end of URL and it means that after successful SSO login CPQ will redirect them to Login.aspx page. 

Resolution

URL should look like : https://domainName.cpq.cloud.sap/fed/domainName

Keywords

SSO, Federation, Login Page, Classic Page, URL , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To

Product

SAP CPQ 2023