SAP Knowledge Base Article - Public

3330936 - "You're not allowed to access the data source" when switching the Analytic Application to Edit Mode

Symptom

When switching the Analytic Application saved in Optimized View Mode to Edit mode, the following error message is displayed:

  • "You're not allowed to access the data source. Please ensure that you've entered valid credentials and that you have the correct access rights"

The same error message appears in some widgets.

This happens even if you are the owner of the models and the Analytic Application.

Environment

SAP Analytics Cloud 2023.2.17 

Reproducing the Issue

  1. Access the SAC tenant
  2. Run the Analytic Application saved in Optimized View Mode
  3. Switch to Edit mode and note that some charts show the message: "Sorry, we couldn't access the data source. You're not allowed to access the data source. Please ensure you've entered valid credentials and that you have the correct access rights."

    The error "You're not allowed to access the data source. Please ensure that you've entered valid credentials and that you have the correct access rights." is displayed.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

Keywords

 
SAP Analytics Cloud, SAC, Analytic Application, App, Optimized View, Edit, Error, not allowed to access the data source, ensure you've entered valid credentials, access rights.
, KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0