Symptom
Usage page not loading in System Overview in SAC.
Environment
SAP Analytics Cloud
Reproducing the Issue
- Log in to SAC.
- Navigate to Files.
- Open SAC Content folder.
- Open the System Overview analytic application.
- Click on Usage page.
>>Notice that the page appears blank with the message: help.sap.com refused to connect.
Images and data taken from SAP internal systems and demo environments. Any similarity to production data is purely coincidental.
Resolution
We need to click on 'Run Analytical Application' to view the information on the Usage page.
See Also
- Use the System Overview | SAP Help Portal
- Create a New Analytic Application
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
Admin Cockpit SAP Analytics Cloud, Analytical Application, System Overview, SAC , KBA , LOD-ANA-ADM , SAC Administration , Problem
Product
SAP Analytics Cloud 1.0
Attachments
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