SAP Knowledge Base Article - Public

3330965 - User does not see Work Zone page when permission is granted by an user access list


User cannot see page for which they have permission granted by an user access list.


SAP Work Zone

Reproducing the Issue

  1. Login as an admin
  2. Go to the affected page
  3. Enter page settings (right side, wand icon)
  4. 'Define Page access'
  5. No permissions listed,
  6. Go to 'Dashboard Employee' page
  7. Enter page settings (right side, wand icon)
  8. 'An access list has been defined for this page'
  9. See access list named
  10. Exit and go to Administrator console
  11. Go to Users -> User lists -> se list with same name
  12. See that the affected user is included



The name of the user list has an extra space character in the end. This makes the list still selectable as an access list, however it is inconsistent with the name saved in the database so the list will not be considered when providing permissions to users.


Remove the extra space from the end the user list name.

See Also

Define Workpage Settings

User Lists


Work Zone, page, user permission, user list, access,  , KBA , LOD-SF-JAM-SWZ , Collaboration Features , Problem


SAP SuccessFactors Work Zone all versions