Symptom
User cannot see page for which they have permission granted by an user access list.
Environment
SAP SuccessFactors Work Zone
Reproducing the Issue
- Login as an admin
- Go to the affected page
- Enter page settings (right side, wand icon)
- 'Define Page access'
- No permissions listed,
- Go to 'Dashboard Employee' page
- Enter page settings (right side, wand icon)
- 'An access list has been defined for this page'
- See access list named
- Exit and go to Administrator console
- Go to Users -> User lists -> see list with same name
- See that the affected user is included
Cause
The name of the user list has an extra space character in the end. This makes the list still selectable as an access list, however it is inconsistent with the name saved in the database so the list will not be considered when providing permissions to users.
Resolution
Remove the extra space from the end of the user list name. More information on how to manage user lists can be found in SAP Help Portal - User Lists.
See Also
- SAP Help Portal - How to Use the Workpage Editor | SAP Help Portal
- SAP Help Portal - User Lists | SAP Help Portal
Keywords
Work Zone, page, user permission, user list, access, , KBA , LOD-SF-JAM-SWZ , Collaboration Features , Problem
SAP Knowledge Base Article - Public