SAP Knowledge Base Article - Public

3331082 - Only PO Box postal code or company postal code allowed when your replicate BP address from ERP to C4C


You received error message "Only PO Box postal code or company postal code allowed" when you replicate BP addresses from ERP to C4C using service interface BusinessPartnerERPAddressReplicationIn.


  • SAP Cloud for Customer 

Reproducing the Issue

  1. Administrator -> Webservice Message Monitoring -> Open up related errorneous messages
  2. You find the error is Only PO Box postal code or company postal code allowed
  3. Open up the payload of the error messages, you find the similar codes below



POBoxPostalCode and CompanyPostalCode are both filled for the same instance.


  1. Clear the content of the Company Postal Code field and resend the Idoc.
  2. Check internally with the Team responsible for the ERP backend system, figure out how and why this data is maintained in the system.


POBoxPostalCode, CompanyPostalCode, BusinessPartnerERPAddressReplicationIn, StreetPostalCode, PO Box postal code, Company postal code , KBA , LOD-LE-RC-ADR , Address , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem


SAP Cloud for Customer core applications 2302