Symptom
Printing to wrong printer. The print Queue is pointed to printer XYZ however the system keeps printing to ABC. (i.e. here XYZ and ABC are Printer IDs)
Environment
SAP Business Bydesign
Reproducing the Issue
- Go to Application and User Management work center
- Go to Print Queues view
- Select the Queue ID and click Edit
- Choose Processed Documents.
You can see that some documents are sent to printer XYZ and some are sent to printer ABC.
Cause
The issue is likely caused by some configuration maintained in the CPM.
Resolution
You need to check if the configuration maintained in CPM is correct.
PDF "SAP Cloud Print Manager For ByDesign Quick Guide" attached (section 3.1.3)
Keywords
Wrong printer, Invoice, Print Queue , KBA , invoice , print queue , wrong printer , AP-RC-OUT , Output Management , Problem
Product
SAP Business ByDesign all versions
Attachments
SapBydPrintManagerHelp.pdf |