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3331374 - CMS fails to start when MySQL 8.0 TLS is enabled

Symptom

Error starting Server Intelligence Agent - Central Management Server (CMS / boe_cmsd) process, after enabling Transport Layer Security (TLS) on MySQL 8.0:

  • 33007   SAP BusinessObjects BI platform CMS: Unable to connect to the CMS system database ""BIMySQL:<MySQL Database ServerName>:3306"". Reason: Connections using insecure transport are prohibited while --require_secure_transport=ON.
  • 35101   The root server reported an error Initialization Failure. (Reason: SAP BusinessObjects BI platform CMS: Unable to connect to the CMS system database ""BIMySQL:<MySQL Database ServerName>:3306"". Reason: Connections using insecure transport are prohibited while --require_secure_transport=ON.SAP BusinessObjects BI platform CMS: Unable to connect to the CMS system database ""BIMySQL:<MySQL Database ServerName>:3306"". Reason: Connections using insecure transport are prohibited while --require_secure_transport=ON. CDatabase::Open failure. ).


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Environment

SAP BusinessObjects Business Intelligence Platform 4.3

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

SBOP, BI, BIP, BI4, BI4.x, Secure Socket Layer, encrypt, encryption, require_secure_transport,  , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Known Error

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