Symptom
In Archive Server, after configuring a Storage Device in the Administration Client, the device is the Storage Type as Unknows and Status as Aborted.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
In the jbd.log file the following error is shows:
IMP 2018/10/09 13:06:55:053 STO205000 sched IXOS-JBD ready to serve clients IMP 2018/10/09 13:06:55:053 STO205001 sched attaching device Content_Server ERR 2018/10/09 13:07:09:103 STO204052 io rio_open(Content_Server): drive 1 (I:\) open failed, type=5 WRN 2018/10/09 13:07:09:103 STO205020 sched req_init(I:\): cannot open drive
In jbd_trace.log you can see the following:
1 2018/10/09 13:06:55:053 - J0000 T01 hal hal_devconfig 468 Attaching JB with DDF 'devices/Content_Server.dev' as follows: 1 2018/10/09 13:06:55:053 - J0000 T01 hal hal_devconfig 476 DDF: device=cfs 1 2018/10/09 13:06:55:053 - J0000 T01 hal hal_devconfig 476 DDF: drive=I:\ 1 2018/10/09 13:06:55:053 - J0000 T01 hal hal_devconfig 476 DDF: retention=365 1 2018/10/09 13:06:55:053 - J0000 T01 hal hal_devconfig 476 DDF: maxslots=1000 1 2018/10/09 13:06:55:053 - J0000 T01 hal hal_devconfig 476 DDF: 1 2018/10/09 13:06:55:053 @ J0000 T05 io hsm_dyn 114 io_hsm_createEntry(I:\): Couldn't open VDF 'I:\\archive.vdf' for reading! retry: 1 (2-No such file or directory)
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Environment
• Archiving and Document Access for SAP Solutions 10.5 SP1
• Archiving and Document Access for SAP Solutions 20.2
• Archiving and Document Access for SAP Solutions 20.4
• Archiving and Document Access for SAP Solutions 16.2
• Archiving and Document Access for SAP Solutions 21.4
• Archiving and Document Access for SAP Solutions 22.2
• Archiving and Document Access for SAP Solutions 23.1
• Archiving and Document Access for SAP Solutions 22.3
• Archiving and Document Access for SAP Solutions 22.4
• Archiving and Document Access for SAP Solutions 16
• Archiving and Document Access for SAP Solutions 10.5.0
• Archiving and Document Access for SAP Solutions 21.2
Product
Keywords
KBA , XX-PART-OPT-ARC , SAP Archiving by OpenText , Problem
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