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SAP Knowledge Base Article - PreviewSymptom
When logging a ticket with Customer Support time is often lost by having to ask for additional information.
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Environment
22.x / 21.x / 20.x / 16.2.x / 16.x
Product
SAP Extended Enterprise Content Management 16.0 by OpenText ; SAP Extended Enterprise Content Management 16.2 by OpenText, cloud edition ; SAP Extended Enterprise Content Management 20.4 by OpenText ; SAP Extended Enterprise Content Management 21.4 by OpenText ; SAP Extended Enterprise Content Management 22.4 by OpenText, cloud edition
Keywords
KBA , XX-PART-OPT-ECM , SAP Extended Enterprise Content Management by OpenText(xECM) , How To
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