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3331486 - Archiving and Document Access for SAP Solutions - Archive Center - Unable to start JDS after TomCat Upgrade in Linux

Symptom

In Archive Center, after upgrading Tomcat, the application does not start as intended. Below is a log sample that this article is meant to address.

WARN [main] com.opentext.ecm.asm.util.Util -- Exception loading native library ds_jni (before retry)
java.lang.UnsatisfiedLinkError: /opt/opentext/otac20_2/software/lib/libds_jni.so: libnotifx_3.so: cannot open shared object file: No such file or directory

java.lang.UnsatisfiedLinkError: /opt/opentext/otac20_2/software/lib/libds_jni.so: libnotifx_3.so: cannot open shared object file: No such file or directory 

After investigating these files do indeed exist in the path mentioned.


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Environment

• Archiving and Document Access for SAP Solutions 10.5 SP1

• Archiving and Document Access for SAP Solutions  20.2

• Archiving and Document Access for SAP Solutions  20.4

• Archiving and Document Access for SAP Solutions 16.2

• Archiving and Document Access for SAP Solutions  21.4

• Archiving and Document Access for SAP Solutions 22.2

• Archiving and Document Access for SAP Solutions  23.1

• Archiving and Document Access for SAP Solutions  22.3

• Archiving and Document Access for SAP Solutions  22.4

• Archiving and Document Access for SAP Solutions 16

• Archiving and Document Access for SAP Solutions  10.5.0

• Archiving and Document Access for SAP Solutions 21.2

Product

SAP Archiving and Document Access 16.2.10 by OpenText ; SAP Archiving and Document Access 20.4 by OpenText ; SAP Archiving and Document Access 21.4 by OpenText ; SAP Archiving and Document Access 22.4 by OpenText

Keywords

KBA , XX-PART-OPT-ARC , SAP Archiving by OpenText , Problem

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