SAP Knowledge Base Article - Public

3331496 - How to collect SAML Tracer Traffic

Symptom

How to collect SAML Tracer Traffic regarding SSO/Federation related cases.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

Need to collect SAML Tracer Logs regarding SSO/Federation related cases.

Cause

This would be further analyzed by the engineering team when troubleshooting the Federation/ SSO related cases. 

Resolution

  1. This can be extracted by installing SAML Tracer Plugin on Google Chrome. https://chrome.google.com/webstore/detail/saml-tracer/mpdajninpobndbfcldcmbpnnbhibjmch
  2. Close all CPQ Sessions on browser, Clear CPQ related cookies .
  3. Start the plugin
  4. Enter the CPQ Fed URL.
  5. Export the Logs file from SAML tracer. 

See Also

https://chrome.google.com/webstore/detail/saml-tracer/mpdajninpobndbfcldcmbpnnbhibjmch

Keywords

CPQ, SAML, Federation, Tracer, SSO, JSON  , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To

Product

SAP CPQ 2023