SAP Knowledge Base Article - Public

3331902 - Scenario SAP_COM_0503 for "SAP Forms by Adobe Integration" not available in SAP S/4HANA Cloud

Symptom

You want to call the Adobe Service using a Communication Arrangement based on Communication Scenario SAP_COM_0503 but this Scenario ID is not available in the system.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Navigate to section Communication Management
  2. Open the application Communication Arrangements
  3. Create a new Communication Arrangemen
  4. In Scenario ID field the scenario SAP_COM_0503 is not available

Cause

The Communication Scenario "SAP_COM_0503" is not available because it's not needed for S/4HANA Cloud systems. The S/4HANA Cloud System is already connected to a Forms service by Adobe instance managed by SAP operations.

Therefore, you are already able to use ADS without the Communication Scenarios, there is no need to create the Communication Arrangement.

Resolution

Use the Adobe Document Services Configuration app to maintain configuration artifacts for your connected Adobe Document Services (ADS) Cloud Service.

See Also

Keywords

output management, communication management, communication scenario, communication system, communication arrangement, SAP_COM_0503, scenario ID, adobe service, adobe document service, ADS, cloud, on-premise, s/4hana cloud, forms service, forms , KBA , BC-SRV-FP-OM , Output Management: Form Services , Problem

Product

SAP S/4HANA Cloud all versions