Symptom
There is a requirement to call the Forms Service by Adobe from S/4 HANA Cloud system using a Communication Arrangement based on Communication Scenario SAP_COM_0503, but this Scenario ID is not available in the system.
Environment
SAP S/4HANA Cloud
Reproducing the Issue
- Navigate to section Communication Management
- Open the application Communication Arrangements
- Create a new Communication Arrangemen
- In Scenario ID field the scenario SAP_COM_0503 is not available
Cause
The Communication Scenario "SAP_COM_0503" is not available because it's not needed for S/4HANA Cloud systems. The S/4HANA Cloud System is already connected to a Forms service by Adobe instance managed by SAP operations.
Therefore, customers are already able to use ADS without the Communication Scenarios. There is no need to create the Communication Arrangement.
Resolution
Use the Adobe Document Services Configuration app to maintain configuration artifacts for your connected Adobe Document Services (ADS) Cloud Service.
See Also
- SAP Help Portal - Adobe Document Services Configuration
- SAP Help Portal - Output Management
- SAP Help Portal - Print Forms
- SAP Help Portal - Maintain Form Templates
Keywords
output management, communication management, communication scenario, communication system, communication arrangement, SAP_COM_0503, scenario ID, adobe service, adobe document service, ADS, cloud, on-premise, s/4hana cloud, forms service, forms , KBA , BC-SRV-FP-OM , Output Management: Form Services , Problem