Symptom
After Datasphere tenant creation, it does not appear in SAP BTP Cockpit.
Environment
- SAP Datasphere
- SAP BTP (Business Technology Platform) Cockpit.
Cause
Only CPEA tenants (Cloud Platform Enterprise Agreement) appear in SAP BTP Cockpit.
CPEA Free or Standard plans are managed in BTP, while Subscription tenant are managed directly by SAP.
Partners tenants (a.k.a. TDD or DWCpartnerTest) are also managed by SAP.
Resolution
The behavior is expected. The contractual subscription of SAP Datasphere does not have any management in BTP.
Note: It's not possible to migrate an existing subscription tenatn to CPEA.
The manual approach would be to request the deletion of the existing subscription tenant to your SAP CSP contact (KBA 2626344 - Who is the SAP Account Manager for my company?),
and then create a new one (CPEA) via BTP Cockpit.
See Also
- SAP Help Portal: Create Your SAP Datasphere Service Instance in SAP BTP
- SAP KBA: 3254605 - Instance creation fails for SAP Datasphere via SAP BTP Cockpit (CPEA)
Keywords
CPEA, not appearing, not visible, missing, DWC, provisioning, global account, sub account, service, marketplace, entitlement, data warehouse cloud, empty, subaccount, globalaccount , KBA , DS-PROV , DWC Provisioning , How To