SAP Knowledge Base Article - Public

3331977 - Datasphere tenant is not appearing in SAP BTP Cockpit

Symptom

After Datasphere tenant creation, it does not appear in SAP BTP Cockpit.

Environment

  • SAP Datasphere
  • SAP BTP (Business Technology Platform) Cockpit.

Cause

Only CPEA tenants (Cloud Platform Enterprise Agreement) appear in SAP BTP Cockpit.
CPEA Free or Standard plans are managed in BTP, while Subscription tenant are managed directly by SAP.

Partners tenants (a.k.a. TDD or DWCpartnerTest) are also managed by SAP. 

Resolution

The behavior is expected. The contractual subscription of SAP Datasphere does not have any management in BTP.

Note: It's not possible to migrate an existing subscription tenatn to CPEA. 
The manual approach would be to request the deletion of the existing subscription tenant to your SAP CSP contact (KBA 2626344 - Who is the SAP Account Manager for my company?),
and then create a new one (CPEA) via BTP Cockpit.

See Also

Keywords

CPEA, not appearing, not visible, missing, DWC, provisioning, global account, sub account, service, marketplace, entitlement, data warehouse cloud, empty, subaccount, globalaccount , KBA , DS-PROV , DWC Provisioning , How To

Product

SAP Datasphere all versions