Symptom
A candidate is hired to EC and becomes a HR/Recruiter/Manager, but when he/she tries to log in onboarding 1.0, the application is asking for username and password
Environment
SAP SuccessFactors Onboarding 1.0
Cause
The application still treats the user as a candidate.
Resolution
- Go to Security >> Users,
- Uncheck "is Employee" from the impacted user
- Temporarily assign a permission group to the impacted user
So that application will not treat the user as a candidate any more.
Keywords
KBA , LOD-SF-OBD-ACC , SuccessFactors Onboarding Accessibility , Problem
Product
SAP SuccessFactors Onboarding all versions