SAP Knowledge Base Article - Public

3332041 - Hired candidate is not able to log in Onboarding 1.0, application is asking for username and password

Symptom

A candidate is hired to EC and becomes a HR/Recruiter/Manager, but when he/she tries to log in onboarding 1.0, the application is asking for username and password

Environment

SAP SuccessFactors Onboarding 1.0

Cause

The application still treats the user as a candidate.

Resolution

  1. Go to Security >> Users,
  2. Uncheck "is Employee" from the impacted user
  3. Temporarily assign a permission group to the impacted user

So that application will not treat the user as a candidate any more.

Keywords

KBA , LOD-SF-OBD-ACC , SuccessFactors Onboarding Accessibility , Problem

Product

SAP SuccessFactors Onboarding all versions