SAP Knowledge Base Article - Public

3332313 - Missing Company Name in Onboarding Dashboard Work Queue - Onboarding 1.0

Symptom

Company name is not populating in the Dashboard Work Queue.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Division may not be populating on the candidate record.

Resolution

Make sure Company name in RCM matches with Company name in ONB Corporatrate Structure. If there any special characted in the name make sure it matches both in RCM and ONB. If the Company name has mismatch, DivCode will not generate Division on candidate record.

Keywords

ONB, Division Not Populating, DivCode , KBA , LOD-SF-OBD-ACC , SuccessFactors Onboarding Accessibility , Problem

Product

SAP SuccessFactors Onboarding all versions