SAP Knowledge Base Article - Preview

3332338 - Extended ECM for SAP - How to collect configuration information for OpenText customer support when opening a new case

Symptom

In Extended ECM for SAP many different software components are involved. To make supporting these components easier, there are different reports to collect, and basic information to assess the issue.


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Product

SAP Extended Enterprise Content Management 16.0 by OpenText ; SAP Extended Enterprise Content Management 16.2 by OpenText, cloud edition ; SAP Extended Enterprise Content Management 20.4 by OpenText ; SAP Extended Enterprise Content Management 21.4 by OpenText ; SAP Extended Enterprise Content Management 22.4 by OpenText, cloud edition

Keywords

SAP Extended Enterprise Content Management , KBA , XX-PART-OPT-ECM , SAP Extended Enterprise Content Management by OpenText(xECM) , Problem

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