Symptom
The models/products have been synched from backend to CPQ. The attribute from a model/product is not displayed on the UI. It is expected that the attribute is always displayed on the UI but it is not.
Environment
SAP SALES CLOUD CPQ integrated with CPS and VC.
Cause
This is an expected behavior from the CPQ side.
Resolution
If an attribute does not have any visible attribute values, it will not be displayed since there would be nothing to select. In the case of the configurator response from CPS, the attribute in question is marked as visible, but all other possible values (if the attribute has more than one) are marked as "selectable FALSE." As a result, there are no visible attribute values in CPQ, causing the entire attribute to be hidden. However, it's always valid to check another attribute and its response from CPS, more specifically if the attribute values are marked as "selectable TRUE". This means that the attribute in CPQ has visible attribute values and is therefore displayed.
See Also
Variant Configuration Integration Troubleshooting - https://help.sap.com/docs/SAP_CPQ/665a9ee212394653a84a393035090802/cacdfe55f1a24510b77793b692a9dda9.html?version=latest
Error Diagnostics - SAP Variant Configuration and Pricing Integration - https://help.sap.com/docs/SAP_CPQ/665a9ee212394653a84a393035090802/5a8631a7d3154fc086fae98c9d9e2c8a.html?version=latest
Keywords
SAP, CPQ, VC, CPS, attribute, display, UI , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed