SAP Knowledge Base Article - Preview

3332416 - ECM Suite for SAP - "Encountered exception validating SAP Token - standard error= 5, ssf error= 27 Exception" appears in the diagnostic report

Symptom

In Extended ECM for SAP, the following errors appear in the diagnostic report:

"Encountered exception validating SAP Token - standard error= 5, ssf error= 27 Exception"

"Unauthorized: no OTDS ticket ( HTTP code: 401  )" 


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Environment

xECM for SAP 21.4 or higher

Product

SAP Extended Enterprise Content Management 21.4 by OpenText ; SAP Extended Enterprise Content Management 22.4 by OpenText, cloud edition ; SAP Extended Enterprise Content Management by OpenText, cloud edition 21.4

Keywords

ECM Suite for SAP, Encountered exception validating SAP Token, diagnostic report , KBA , XX-PART-OPT-ECM , SAP Extended Enterprise Content Management by OpenText(xECM) , Problem

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