Symptom
Central Management Server (CMS, cms.exe) fails to start after recent upgrade to MySQL 8.0.32 as CMS system DB.
MySQL's libmysqlclient was updated on the BI Platform Server
error_cms6400.log is generated with the following information:
- 33007 Database access error. Reason Loading shared object failed. First tried to load library libmysql and failed because of error: [The specified module could not be found. ]. Second tried to load library D:\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\libmysql.dll and failed because of error: [The specified module could not be found. ].
- 35101 The root server reported an error Initialization Failure. (Reason: Database access error. Reason Loading shared object failed. First tried to load library libmysql and failed because of error: [The specified module could not be found. ]. Second tried to load library D:\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\libmysql.dll and failed because of error: [The specified module could not be found. ].Database access error. Reason Loading shared object failed. First tried to load library libmysql and failed because of error: [The specified module could not be found. ]. Second tried to load library D:\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\libmysql.dll and failed because of error: [The specified module could not be found. ]. Error initializing database wrapper environment for DatabaseSubsystem. ).
The BI Platform installation directory: \win64_x64 already contains the file: 'libmysql.dll'
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Environment
SAP BusinessObjects Business Intelligence Platform 4.3 (BI 4.3)
Product
Keywords
SBOP, BI, BIP, BI4, BI4.x, Bi4.3, 4.3, , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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