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SAP Knowledge Base Article - PreviewSymptom
In Extended ECM, when trying to add e-mails using the 'Add Document' button or Drag and Drop, the following error is received:
Error Adding New Item
Document Conversion Server was unable to extract email properties from the message.
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Environment
Extended ECM 16
Extended ECM 16.2
Product
SAP Extended Enterprise Content Management 16.0 by OpenText ; SAP Extended Enterprise Content Management 16.2 by OpenText, cloud edition
Keywords
Document Conversion Server, extract, email, properties, DCS, , KBA , XX-PART-OPT-ECM , SAP Extended Enterprise Content Management by OpenText(xECM) , Problem
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