Symptom
Cannot Log-in to SAP Sales and Service Core addon for MS-Teams integration using Single-Sign-On
Environment
SAP Cloud For Customer
Reproducing the Issue
- You start SAP Sales and Service Core addon for MS Teams
- SSO does not work and gives you the basic login screen
Cause
Currently for MS Teams integration only basic authentication is supported and SSO cannot be used to login
Resolution
Currently SSO is not supported for MS teams integration and only basic authentication can be used here.
Keywords
MS Team, SSO, SAP Sales and Service Core , KBA , ms teams , sap sales and service core , sso , LOD-CRM-TMS , Microsoft Teams Collaboration Channel , Problem
Product
SAP Cloud for Customer add-ins all versions