SAP Knowledge Base Article - Public

3332883 - Single-Sign-On with Microsoft Teams Integration

Symptom

Cannot Log-in to SAP Sales and Service Core addon for MS-Teams integration using Single-Sign-On

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. You start SAP Sales and Service Core addon for MS Teams
  2. SSO does not work and gives you the basic login screen 

Cause

Currently for MS Teams integration only basic authentication is supported and SSO cannot be used to login

Resolution

Currently SSO is not supported for MS teams integration and only basic authentication can be used here.

Keywords

MS Team, SSO, SAP Sales and Service Core , KBA , sso , ms teams , sap sales and service core , LOD-CRM-TMS , Microsoft Teams Collaboration Channel , Problem

Product

SAP Cloud for Customer add-ins all versions