Symptom
- In the SAC Unified Story, when copying a chart that uses a hierarchical dimension, the copied chart is displayed empty.
- The same does not occur when using Flat Presentation.
Environment
SAP Analytics Cloud 2023.8.3
Reproducing the Issue
- Log in to the SAP Analytics Cloud tenant
- Create an Unified Story and add a chart to it
- Add measures and dimensions that have hierarchy to the chart
- Click on the chart, go to More Action and Copy the chart by selecting one of the three available options (Copy, Copy To, Duplicate)
The copied chart is displayed empty
Cause
The fix was deployed in the customer system as part of the 2023.13 QRC release.
Resolution
The fix was deployed in the customer system as part of the 2023.13 QRC release.
See Also
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAP Analytics Cloud, SAC, Unified Story, Chart, Dimension, Hierarchy, Copy, Duplicate, Empty, Blank, No Data. , KBA , LOD-ANA-FLY , Firefly used for HANA , Problem
Product
SAP Analytics Cloud 1.0