SAP Knowledge Base Article - Public

3333220 - Application fails to load with several errors in the developer tool console tab - SAP Analytics Cloud


Post QRC2 upgrade, application keeps loading with the below exceptions in the chrome developer tool console tab traces:

  • 7bfe15b7b838b155ff.js:2  Error: [FailedAction - Action: store.createInstance@[{"app":"MAIN_APPLICATION"},{"story":"storyID"},{"table":"0948d4dd-bea4-4935-8a4b-3115271d299b"}] - Error: Store.CanNotRecreateInstance/Cannot create [{"app":"MAIN_APPLICATION"},{"story":"storyID"},{"table":"0948d4dd-bea4-4935-8a4b-3115271d299b"}],  instance already exists.]
    at new t (86.main.504cc196d 42014 Text: Caught exception : exception 1000013: Complex unit not found
  • TypeError: Cannot read properties of undefined (reading 'then')

And when reloading the application, the below error happens:

  • Script execution failed for event "Page_1.OnInitialization"


  • SAP Analytics Cloud (SAC) 2023.2.17


This is caused by a product defect.


This issue is fixed on SAC release 2023.8.5.

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    SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, DAN, AD, designer, applications, console , KBA , LOD-ANA-AD , Analytics Designer , Problem


    SAP Analytics Cloud 1.0