SAP Knowledge Base Article - Preview

3333286 - IPS (Identity Provisioning service) fails to connect to SuccessFactors with: "Invalid client certificate"

Symptom

  • You have configured IPS to use ClientCertificateAuthentication as described in the IPS documentation - Identity Provisioning - Prerequisites
  • The certificate has been uploaded to SuccessFactors
  • When running the scenario, you receive the following error:
    • Authentication service failed to return token.","details":"[AUTH0032]Invalid client certificate" 


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Environment

SAP SuccessFactors HCM Suite

  • Odata API
  • IPS (Identity Provisioning Service)

Product

SAP SuccessFactors HCM Suite all versions

Keywords

Invalid client certificate, Identity Provisioning service, IPS, ODATA , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , Problem

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