SAP Knowledge Base Article - Public

3333351 - Candidate Search - List not in alphabetical order

Symptom

The list of candidates in Candidate Search is not in in alphabetical order:

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. using  Candidate Search get a list of candidate in results (this list appears in alphabetical order here)
  2. select one candidate and you will get a new view
  3. the second list is not in alphabetical order anymore

Resolution

Our developers confirmed this is the expected behaviour since the system sorts the candidates in different way.
Details:

Internal candidate search results are sorted based on userId and external candidates are sorted by candidate ID. If the results are combination of both internal and external, first internal candidates are showing in sorted order then external candidates list will be shown in sorted order. Also, It ensures that the candidates would be sorted by candidate id /user id for external and internal candidates and the order will not change while navigating across the pages.

Keywords

candidate, search, list, alphabetical, order , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions