SAP Knowledge Base Article - Preview

3333420 - Pay Statement - This month's payslip not visible in EC

Symptom

From EC employee profile, payslips can be opened but this month's payslip is not visible. 

The payslip is available in ECP system and Direct Pay Statement is used. It can also happen for the Web Dynpro ABAP payslip HRESS_A_PAYSLIP.

The error message "We are having trouble displaying the pay periods" map happen for that specific month's payslip.


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Environment

  • SAP SuccessFactors Employee Central Payroll
  • SAP SuccessFactors Employee Central integration to SAP Business Suite
  • Pay statement

Product

SAP SuccessFactors Employee Central Payroll all versions

Keywords

IF_HRESS_PAYSLIP_BADI~PROVIDE_FILTERED_RGDIR, pay statement, paystatement, payslip, HRESS_PAYSLIP_BADI_DEF, missing payslip, payslip not showing, payment date, pay date, days, 3 days, three days, HRESS_PAYSLIP_BADI_DEF, availability, avaliability, not displayed, visibility , KBA , LOD-EC-GCP-PY-PST , EC Payroll Pay Statement , Problem

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