Symptom
Approver is unable to reject or approve the purchase order.
Environment
SAP Business ByDesign
Cause
After the Purchase order was sent for approval, changes were made, such as the respective project being closed.
Resolution
Ask approver to send for revision and then click on check button on order, you will see errors if any
For example: error is displayed "Status of project task XXX (not 'Started' or 'Released')
So first release the project task and take action on this Purchase order, then close the project again.
See Also
2206101 - Purchase Order Withdrawal From Approval is Disabled or Greyed out
2216473 - Error message received "Action not Enabled" while Approving Goods & Service Receipt
Keywords
Cannot reject; unable to reject; Cannot approve; unable to approve; , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem