SAP Knowledge Base Article - Public

3333529 - Approver unable to approve or reject due to Error:' Action not enabled'

Symptom

Approver is unable to reject or approve the purchase order.

Environment

SAP Business ByDesign

Cause

After the Purchase order was sent for approval, changes were made, such as the respective project being closed.

Resolution

Ask approver to send for revision and then click on check button on order, you will see errors if any

For example: error is displayed "Status of project task XXX (not 'Started' or 'Released')

So first release the project  task and take action on this Purchase order, then close the project again.

See Also

2206101 - Purchase Order Withdrawal From Approval is Disabled or Greyed out

2216473 - Error message received "Action not Enabled" while Approving Goods & Service Receipt 

Keywords

Cannot reject; unable to reject; Cannot approve; unable to approve; , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign all versions