Symptom
- Export the story which has enabled Optimized Design Experience mode (namely Story 2.0) to PDF
- When this story is being exported, observe that the toolbar in this story would move down from the top of this page to the bottom of the page for few seconds
Environment
- SAP Analytics Cloud 2023.10.1
Reproducing the Issue
- Log on to SAC
- Create a story and enable the Optimized Design Experience mode (namely story 2.0) for this story
- Switch this story to the View mode
- Under the View mode, click on "File" button on the toolbar and select "Export"
- On the "Export Story As... " panel, select the "File Type" as "PDF" and click on "Export"
=> Observe that the toolbar in this story would move down from the top of this page to the bottom of the page for few seconds when this story is being exported
Cause
- This is a known limitation in Story 2.0 with our current pdf export library while the dom is being captured to html.
- It should not affect the export functionality.
Resolution
Currently, this behavior is a product design.
It is recommended to follow the below KBA to create an Enhancement Request for this feature.
2424376 - How do you create an enhancement request for SAP Analytics Cloud?
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, Story, story, Stories, stories, Story 2.0, story 2.0, Optimized Design Experience mode, ODE, ode, Optimized View mode, OVM, ovm, export, PDF, toolbar, top, bottom , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud 1.0