Symptom
- The customer has an integration/export from Onboarding that outputs a CSV file containing completed ONB activity details which are used to import into their payroll system.
- A candidate has a data row that was sent with W4TwoJobs = Yes. However, if you look at his W4 in the Document Center, or via the completed activity, the 2 jobs box is not checked.
Environment
Product version: SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- SuperAdmin
- search for affected candidate
- checked W4TwoJobs and the value is Yes
- checked ONB WQ
- Look for affected candidate
- check W4 form
- Step 2 box is unchecked
Cause
When candidates selects “Multiple jobs or Spouse Works” option, he/she will be presented to choose one of the three options a,b and c. Standard keys will be set as below on each selection
In case of option a, W4TwoJobs -> Yes TwoJobEqualPayRate -> A
In case of option b, W4TwoJobs -> Yes TwoJobEqualPayRate -> B
In case of option c, W4TwoJobs -> Yes TwoJobEqualPayRate -> Yes
Resolution
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Checkbox in W4 form will be checked only when option c is selected
Keywords
Step 2, ONB, W4, form, W4TwoJobs, INC4705619 , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , LOD-SF-OBD-FRM , Country Compliance Forms , How To