Symptom
- The customer has an integration/export from Onboarding that outputs a CSV file containing completed ONB activity details which are used to import into their payroll system.
- A candidate has a data row that was sent with W4TwoJobs = Yes. However, if you look at his W4 in the Document Center, or via the completed activity, the 2 jobs box is not checked.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Go to SuperAdmin
- In Manage HRData, search for affected candidate
- Check W4TwoJobs and the value is Yes
- Check ONB WQ
- Look for affected candidate
- check W4 form
- Step 2 box is unchecked
Cause
When candidates selects “Multiple jobs or Spouse Works” option, he/she will be presented to choose one of the three options a,b and c. Standard keys will be set as below on each selection
In case of option a, W4TwoJobs -> Yes TwoJobEqualPayRate -> A
In case of option b, W4TwoJobs -> Yes TwoJobEqualPayRate -> B
In case of option c, W4TwoJobs -> Yes TwoJobEqualPayRate -> Yes
Resolution
Checkbox in W4 form will be checked only when option c is selected
Keywords
Step 2, ONB, W4, form, W4TwoJobs, INC4705619 , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , LOD-SF-OBD-FRM , Country Compliance Forms , How To
Product
Attachments
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SAP Knowledge Base Article - Public