Symptom
After deactivating a user, their scheduled data imports, data exports, and publications are not paused, as the warning message says.
These processes keep trying to run, and always fail because the user does not have the permissions anymore to perform the action (since the user is deactivated).
Error messages:
"Schedule Publication complete with status Failure because scheduler rights are revoked."
"This import job didn't run as scheduled because the user who created the scedule is deactivated. To import data, you can refresh the job manually, or create a new schedule."
Environment
SAP Analytics Cloud 2023.9.2
Cause
Our Development Team confirmed that the warning message is wrong when deactivating users. It should not say that the scheduled data imports, data exports, and publications will be paused, since SAC has not the pause feature.
The expect behavior is: Until they are deleted or the user is activated again, the scheduled data imports, data exports, and publications should keep running and failing.
Resolution
Our Development Team is working on it and the message should be updated in the next SAC update.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
Keywords
Deactivate users, scheduled data, import job, import jobs, data import, data imports, data export, data exports, publication, publications, scheduled publications, pausing, pause, paused, user rights revoked, import job fail, SAP Analytics Cloud, SAC, LOD-ANA, LOD-ANA-ADM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, https://hcs.cloud.sap, https://hanacloudservices.cloud.sap, https://cloudanalytics.accounts.ondemand.com, https://hanacloudservices-us.accounts.ondemand.com, https://www.sap.com, https://help.sap.com, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software epm, business intelligence , KBA , LOD-ANA-ADM , SAC Administration , LOD-ANA-SCH , SAC Story Scheduling and Publication , Known Error