Symptom
Is noted that candidates open correctly in manage pending hires, however when changing system language and trying to open same candidate the page does not load.
Environment
- SAP SuccessFactors Employee Central
- Suite Integration
Reproducing the Issue
- Go to Manage Pending Hires
- Open candidate.
Result: Candidate add new employee page opens correctly.
- Now change system language
- Go to Manage Pending Hires
- Open candidate
Result: Candidate add new employee page does not load.
Cause
Manage Pending Hires does not support language-specific number format conversions when the mapped fields between Recruiting (RCM)\Onboarding 1.0 and Employee Central (EC) have different data types. For example, the Job Information FTE field in EC expects a number, but it may be mapped from a Recruiting or Onboarding field with a string data type containing a localized decimal format.
E.g., Recruiting/Onboarding 1.0 might send "1,5" (comma as decimal separator) instead of "1.5", which causes parsing issues—especially in locales like Germany where commas are used, unlike the US where a dot is standard.
Resolution
We recommend always that HR user processing the hire in Manage Pending Hires uses the same language as the system language (English - US) to complete the hiring action.
For a permanent solution, please update the configuration to map RCM fields of type "Number" to corresponding EC fields with number data types, ensuring type consistency and avoiding localization-related conversion errors.
Keywords
fte, manage, pending, hires, recruits, separator, blank, screen, loading, candidate, numeric value, not, decimal places, point, language, different language, MPH, error, ECT-197587. , KBA , LOD-SF-EC-INT-RCM , Recruiting to EC Integration , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , Product Enhancement