SAP Knowledge Base Article - Public

3334093 - Manage pending hire not loading in a specific language - Employee Central

Symptom

Is noted that candidates open correctly in manage pending hires, however when changing system language and trying to open same candidate the page does not load.

Environment

  • SAP SuccessFactors Employee Central
  • Suite Integration

Reproducing the Issue

  1. Go to Manage Pending Hires
  2. Open candidate.

Result: Candidate add new employee page opens correctly.

  1. Now change system language 
  2. Go to Manage Pending Hires
  3. Open candidate

Result: Candidate add new employee page does not load.

Cause

Manage Pending Hires does not support language-specific number format conversions when the mapped fields between Recruiting (RCM)\Onboarding 1.0 and Employee Central (EC) have different data types. For example, the Job Information FTE field in EC expects a number, but it may be mapped from a Recruiting or Onboarding field with a string data type containing a localized decimal format.
E.g., Recruiting/Onboarding 1.0 might send "1,5" (comma as decimal separator) instead of "1.5", which causes parsing issues—especially in locales like Germany where commas are used, unlike the US where a dot is standard.

Resolution

We recommend always that HR user processing the hire in Manage Pending Hires uses the same language as the system language (English - US) to complete the hiring action.

For a permanent solution, please update the configuration to map RCM fields of type "Number" to corresponding EC fields with number data types, ensuring type consistency and avoiding localization-related conversion errors. 

Keywords

fte, manage, pending, hires, recruits, separator, blank, screen, loading, candidate, numeric value, not, decimal places, point, language, different language, MPH, error, ECT-197587. , KBA , LOD-SF-EC-INT-RCM , Recruiting to EC Integration , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions