Symptom
Is noted that candidates open correctly in manage pending hires, however when changing system language and trying to open same candidate the page does not load.
Environment
- SAP SuccessFactors Employee Central
- Suite Integration
Reproducing the Issue
- Go to Manage Pending Hires
- Open candidate.
Result: Candidate add new employee page opens correctly.
- Now change system language
- Go to Manage Pending Hires
- Open candidate
Result: Candidate add new employee page does not load.
Cause
*Manage Pending Hires does not support language translations and number conversions*
Job Information FTE number mapped from Recruiting or Onboarding has decimal separator that is not supported for all languages:
E.g.: Recruiting/Onboarding send 1,5 for job information FTE field.
For US dot is the separator however for in Germany for example the separator is comma.
Resolution
Following is recommended in this situation: HR processing Manage Pending Hires should use same language as system language which is English US to complete the hiring process.
We further kindly encourage you to submit an enhancement request specifically about this to have it considered within future development cycles. You can do this on our Customer Community Portal and for detailed steps on How to Submit Ideas for SAP SuccessFactors Products, please refer to KBA 2090228.
Keywords
fte, manage, pending, hires, recruits, separator, blank, screen, loading, candidate, numeric value, not, decimal places, point, language, different language, MPH, error, ECT-197587. , KBA , LOD-SF-EC-INT-RCM , Recruiting to EC Integration , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , Product Enhancement